What our warranties cover
Our warranties for our go-karts are supplier-specific and you will find further details below
If for some unfortunate reason, you do encounter a problem with your go-kart then please in the first instance contact our customer support team at 0800 246 5803 or by emailing them at support@gokarts4u.com together with any pictures, and our customer support team will do everything they can to help resolve your problem.
Alternatively, you can ring us at +44 1963 361511.
DINO Go-Karts
All DINO go-karts come with a two-year guarantee on the parts and a five-year guarantee on the frame.
Any other DINO product warranties are specified on our website along with every product description.
In the unusual case of a problem or fault developing in your go-kart, the discretion of what works (repair or replacement of go-kart) lies with the UK Importer of these go-karts and whilst they will do everything to help resolve the situation - and this might mean your go-kart having to be returned for inspection.
Service and Spare Parts
If something does happen to break or needs replacing outside of your guarantee period, spare parts are available separately for a long time after purchase. Dino ensures all its dealers are fully supported with parts backup service with parts shipped all over the world to keep our owners running smoothly. You can order these from the DINO Dealer or Directly with the UK Importer https://active-play.co.uk/
BERG Go-Karts
All BERG go-karts come with a two-year guarantee on the parts and a five-year guarantee on the frame.
Any other BERG product warranties are specified on our website along with every product description.
In the unusual case of a problem or fault developing in your go-kart, the discretion of what works (repair or replacement of go-kart) lies with one of the UK BERG Service Dealers. Whilst they will do everything to help resolve the situation - and this might mean your go-kart having to be returned for inspection.
You can find a UK BERG Service dealer on the BERG Website by following this link: https://www.bergtoys.com/uk
Service and Spare Parts
If something does happen to break or needs replacing outside of your guarantee period, spare parts are available separately for a long time after purchase. You can order these from the BERG Service Dealer. In most cases, you will easily be able to replace a broken part yourself. Would you prefer to have it done by a specialist? Then leave it to the BERG Service Dealer.